Privacy Policy

This Privacy Policy explains how Silent Arena ("we", "us", or "our"), operated by Silent Arena Pty Ltd (ABN 12 345 678 901), collects, uses, discloses, and safeguards your personal information when you visit silentarena.info (the "Site") or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Site.

1. Who We Are

Silent Arena Pty Ltd is an Australian company registered in Victoria, operating the gaming media website silentarena.info. Our registered address is Level 4, 121 Exhibition Street, Melbourne VIC 3000, Australia. You can contact our Privacy Officer at [email protected].

2. Information We Collect

We collect personal information that you voluntarily provide to us and information collected automatically when you use the Site.

Information you provide directly:

• Name and email address when you subscribe to our newsletter.
• Name, email address, and message content when you submit our contact form.
• Any other information you choose to include in communications with us.

Information collected automatically:

• IP address and approximate geographic location (country/city level).
• Browser type, version, and operating system.
• Pages visited, time spent on pages, and referring URLs.
• Device type and screen resolution.
• Cookie identifiers (see Section 6 for details).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To send you our newsletter and gaming updates (only with your explicit consent).
• To respond to your enquiries and contact form submissions.
• To analyse Site traffic and improve the user experience.
• To ensure the security and integrity of the Site.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraudulent or abusive activity.

4. Legal Basis for Processing

Under the Privacy Act 1988 (Cth) and applicable Australian Privacy Principles, we process your personal information on the following grounds:

• Consent: Where you have given us clear consent to process your personal information for a specific purpose (e.g., newsletter subscription).
• Legitimate interests: Where processing is necessary for our legitimate interests (e.g., Site analytics, security), provided those interests are not overridden by your rights.
• Legal obligation: Where we are required to process your information to comply with Australian law.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating the Site, subject to strict confidentiality obligations. These may include:

• Web hosting and infrastructure providers.
• Email delivery service providers (for newsletter distribution).
• Analytics service providers (e.g., anonymised traffic analysis).

All third-party service providers are required to handle your data in accordance with Australian privacy law and our instructions. We may also disclose your information if required by law, court order, or governmental authority.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on silentarena.info. For detailed information about the cookies we use and your choices, please read our Cookie Policy.

You can control cookie preferences through your browser settings or via the cookie consent banner displayed on your first visit to the Site. Declining non-essential cookies will not affect your ability to use the Site.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:

• Newsletter subscriber data: retained until you unsubscribe or request deletion.
• Contact form submissions: retained for up to 24 months for correspondence purposes.
• Automatically collected analytics data: retained in anonymised form for up to 26 months.

8. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal retention obligations.
• Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Complaint: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected] and we will promptly delete it.

11. Links to Third-Party Sites

The Site may contain links to third-party websites. This Privacy Policy applies solely to silentarena.info. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, Silent Arena Pty Ltd, Level 4, 121 Exhibition Street, Melbourne VIC 3000, Australia

You may also use our contact form to reach us.